Effective Date: 01 July 2026
Gold Orbit ("Gold Orbit", "we", "us") provides a business-management (ERP) application for participants in the gold industry. This Privacy Policy explains what data we collect, how we use and share it, and your rights. By using the app you agree to this policy.
Contact: support@goldorbit.co · +44 7706 270999 · https://goldorbit.co
Gold Orbit is intended only for users aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has used the app, contact us and we will delete the data.
Account & identity: name/username, email address, encrypted password, and — if you use them — Google Sign-In or Sign in with Apple identifiers, and login/session data. (Firebase Authentication is used to manage sign-in.)
Business & financial records you enter: ledger accounts, party details, purchase/sale/payment/receipt/journal records, gold weight/purity/price data, currency and exchange-rate information, and reports you generate.
Chat & communications: messages, and any photos/documents, voice recordings (audio), and location you choose to attach or share in chat.
Device & technical data: device identifiers and device/browser information, app version, login timestamps, session data, API tokens, security logs, and error logs.
Push notification tokens: we register a Firebase Cloud Messaging (FCM) token to deliver notifications.
Usage & analytics data: in-app actions and session-behavior data collected via Microsoft Clarity and Facebook (see Section 5).
We request the following only when you use the related feature, and you may decline:
To provide account access and ERP functionality; store your records and generate reports; deliver chat and notifications; maintain security and prevent misuse/fraud; provide support; measure and improve performance; measure advertising and analytics; and comply with law.
We use the following third-party services, which may receive certain data:
Advertising & tracking: we use Facebook App Events to measure advertising performance, which may involve tracking across apps and websites. On iOS we request your permission via App Tracking Transparency before any such tracking begins, and we honor your choice. You can also limit tracking in your device settings.
We do not sell your personal data. We share data only with the providers above, with authorities where required by law, or to prevent fraud/security threats.
Your data may be processed in countries other than yours. Where required, we use appropriate safeguards for such transfers.
We retain data while your account is active. After deletion we may retain limited data where needed for recovery, audit, legal, security, or compliance reasons; financial records may be retained longer where the law requires.
You may request to access, correct, delete, or restore your account and data by contacting support@goldorbit.co. Depending on your region you may have additional rights (e.g., to object or restrict processing, or lodge a complaint with a regulator).
In-app: Settings → Delete Account → confirm. Your account and related data are permanently removed (subject to legal retention in Section 7).
Web: you may also request deletion at [WEB DELETION URL] without using the app.
We use encryption in transit (HTTPS), encrypted passwords, access controls, and security logging to protect your data.
We may update this policy and will change the Effective Date above. Material changes will be notified in-app or by email.
support@goldorbit.co · +44 7706 270999 · https://goldorbit.co